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ET Expert Lab—Value-Driven and Empathic Conversations in the Workplace

September 9, 2026 4:00 PM - 6:00 PM (PDT)

Description


Value-Driven and Empathic Conversations in the Workplace @ COCC

In this highly interactive Expert Lab, you'll discover why the most challenging conversations aren't just about what is being said—they're about how people feel while it's being said. Through engaging discussions, self-reflection, partner activities, and real-world practice, you'll explore the hidden relational messages behind every conversation and learn practical tools to build trust, empathy, and psychological safety.

Together, we'll uncover how your personal values can become your communication compass, helping you approach difficult conversations with greater confidence, clarity, and compassion. You'll also practice proven listening techniques, explore the Nonviolent Communication model, and receive live coaching as you work through real workplace scenarios.

You'll leave with practical strategies you can use immediately to navigate challenging conversations, strengthen workplace relationships, and create more productive, respectful dialogue—even when the stakes are high.

By the end of this session, participants will be able to:

  • Recognize how relational messages shape trust, safety, and connection in workplace conversations.
  • Identify their core workplace values and use them to communicate with greater intentionality.
  • Demonstrate empathic listening strategies that strengthen understanding and psychological safety.
  • Apply practical communication tools to navigate challenging workplace conversations with confidence and compassion


Dr. Nikki Truscelli


Dr. Nikki Truscelli holds a PhD in Communication and serves as an Assistant Professor of Communication at Central Oregon Community College (COCC). Her teaching centers on close relationships, interpersonal communication, and the science of human connection. Nikki also teaches COCC students who are currently incarcerated at Deer Ridge Correctional Institution, where she is committed to expanding access to higher education and creating transformative learning experiences. 


Beyond the classroom, Nikki is the founder and owner of Withing, a relational coaching practice dedicated to helping individuals and couples cultivate deeper, more secure, and more fulfilling relationships. With a PhD in Communication focused on close relationships and a MA in Counseling, she combines relationship science with practical, evidence-based tools that foster personal growth and lasting connection.


Drawing from attachment theory, relationship science, emotional intelligence, and years of experience supporting others in their relational journeys, Nikki helps clients better understand their patterns, navigate conflict with greater confidence, and build healthier, more meaningful relationships. Her work is grounded in the belief that thriving relationships are central to human well-being, and that greater self-awareness and compassion create the foundation for authentic, enduring connection.


Remember: If you are an ET Passport Holder, this Expert Lab - and all other 2026 programming is included!  

Expert Labs are ninety-minute learning opportunities with local industry leaders. You’ll gain valuable and actionable insights from executives and leaders on how they were able to enrich their careers, expand their opportunities, or as they simply share their industry knowledge. Each session is convened with a Q&A session. 

Doors open at 3:45 PM | Discussion from 4:00 – 6:00 PM You may cancel your ticket for a full refund, up to 48 hours before the date and time of the event. 

Cancellations with less than 48 hours notice will not receive a refund. When you register for an event, you agree to these terms. A 3% processing fee will be charged on all credit card payments. Credit card processing fees are non-refundable should you cancel your registration.  


Contact Information

Bend Chamber
Name: Kathleen Quinney
Email: kathleen@bendchamber.org
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